Solutions — Brokerages
Spider connects broker data, product telemetry, and recovery channels to show which accounts are leaking, why they are leaking, and what action can recover them.
Accounts complete registration and KYC but fail to proceed to funding. Without dedicated lifecycle monitoring, this conversion gap accumulates silently across all new account segments.
Knowing an account is unfunded doesn't tell you whether the user tried and failed, or never had the intent. Intent telemetry fills that gap — so Spider can prioritize who is most likely to recover.
Funded accounts that fail to trade represent both capital cost and opportunity loss. Identifying and recovering these accounts requires behavioral intelligence at scale, not manual outreach.
Product Architecture
Broker data tells you which accounts are leaking revenue. Intent telemetry tells you which users are still interested, confused, or blocked. Spider combines both to prioritize the accounts most likely to recover and recommend the next best action.
Alpaca · MT5 · Saxo · IBKR · REST APIs
Active but unfunded accounts
Funded accounts with no trade
Inactive traders
Idle cash with no position
PostHog · Mixpanel · Amplitude · Firebase · Spider SDK
Wallet viewed
Fund account clicked
Deposit instructions viewed
Bank details copied
Support contacted
Customer.io · HubSpot · Mailchimp · WhatsApp · Webhooks
Customer.io
HubSpot
Mailchimp
Webhooks
Spider Operating Levels
Connect what you have. Get value at every level.
Basic
Broker connected. Spider detects revenue leaks and prioritizes accounts using broker lifecycle data.
Intelligent
Broker + telemetry connected. Spider understands user intent before recovery begins.
Recovery
Broker + telemetry + recovery channels connected. Spider can trigger recovery actions through your existing customer stack.
Autonomous
Full stack + AI optimization. Spider learns which actions recover revenue and improves recommendations over time.
Spider is the intelligence layer above your broker infrastructure, telemetry tools, and recovery channels — not a replacement for any of them.
Infrastructure Value
Continuous lifecycle monitoring across onboarding, funding, and activation stages
Intent telemetry to understand why accounts stall — not just that they did
Automated recovery workflows triggered into your existing customer stack
Real-time conversion visibility for operations and leadership teams
API-first integration with Alpaca, MT4/MT5, Saxo, IBKR and custom broker APIs
Intent signal ingestion from PostHog, Mixpanel, Amplitude, Firebase or Spider SDK
Recovery channel routing to Customer.io, HubSpot, WhatsApp, or webhooks
Enterprise-grade security and data handling for regulated platforms
Enterprise access, custom integration support, and private documentation available upon request.